Problems installing

When installing page the most common error message is

"You do not have the correct role to grant these permissions. Please contact your administrator"

This error is usually do to the following causes

  1. the user you are using to install the page does not have full administrative access rights. To solve this review and adjust your permission in HubSpot and try again.
  2. you are using the (free) CRM only version of HubSpot. In this case you wont be able to install the pages. A work around is that you create a (free) developer account with HubSpot. (look at the corresponding lecture in this course to see how to do that)

If the problem persists please contact us via Slack. If you are having problems with Slack please send us an email to [email protected] with copy to [email protected].

Complete and Continue